Our Approach

At The Estate Management LLC, excellence in estate and household management is not just a standard, it’s a promise. With over two decades of experience supporting elite individuals and families, our company brings a rare combination of precision, discretion, and proactive leadership to every client relationship.

From the day-to-day management of multi-residence estates across the country to overseeing staff, travel, renovations, and private events, The Estate Management LLC handles every facet of home and lifestyle logistics with care and confidentiality. Services include estate oversight, personal and executive assistance, family office coordination, vendor management, calendar and travel planning, and full-spectrum household support.

Clients trust The Estate Management LLC as the steady presence behind the scenes, keeping homes running smoothly, anticipating needs before they arise, and fostering a sense of order and ease in even the most complex households.

Where attention to detail meets peace of mind!

The Estate Management LLC is the trusted partner in luxury estate management.

Our Services

  • Estate & Household Operations Consulting

    • Full household systems design (daily, weekly, seasonal workflows)

    • Creation of customized house manuals & SOPs

    • Staff structure planning (roles, responsibilities, org charts)

    • Hiring strategy for housekeepers, nannies, chefs, assistants

    • Staff onboarding and training systems

    • Performance management & review frameworks

    • Household calendar and scheduling optimization

    • Communication systems between staff and principals

    Home Organization & Efficiency

    • Whole-home organization strategy (not just tidying, building systems)

    • Closet and wardrobe management systems

    • Inventory management (household goods, supplies, luxury items)

    • Labeling and storage solutions for large estates

    • Move-in / move-out setup and optimization

    • Seasonal home transitions (holiday, summer/winter living)

    Lifestyle & Personal Assistant Consulting

    • Personal workflow optimization for busy principals

    • Inbox, calendar, and digital life organization

    • Gift sourcing systems & important date tracking

    • Travel planning systems and packing protocols

    • Event and entertaining planning frameworks

    • “Life admin” streamlining (appointments, vendors, renewals)

    • Recruitment and Hiring -Sourcing, interviewing, and selecting qualified staff (e.g., housekeepers, chefs, drivers).

    • Training and Onboarding - Providing orientation, setting expectations, and ensuring skill readiness.

    • Scheduling and Supervision - Managing work shifts, time off, and daily task assignments.

    • Performance Management – Monitoring quality of work, giving feedback, and handling reviews or discipline.

    • Payroll and HR Coordination – Managing payments, contracts, and compliance with labor laws

    • Daily Cleaning – Dusting, vacuuming, mopping, and tidying all living and working areas.

    • Laundry Services – Washing, ironing, folding, and organizing clothing and linens.

    • Restocking Supplies – Replenishing toiletries, cleaning products, and household essentials.

    • Deep Cleaning – Scheduled intensive cleaning (e.g., windows, carpets, upholstery, kitchens).

    • Upkeep of Appliances and Fixtures – Reporting and coordinating repairs or minor maintenance.

    • Hiring & Onboarding – Recruiting qualified staff and ensuring smooth integration into the household or property team.

    • Policy & Procedure Development – Creating clear guidelines for conduct, responsibilities, and expectations.

    • Employee Records Management – Maintaining up-to-date staff files, contracts, and documentation.

    • Conflict Resolution – Addressing interpersonal or performance issues professionally and discreetly.

    • Payroll & Benefits Administration – Managing wages, leave, benefits, and legal compliance with labor laws.

    • Centralized Scheduling – Maintaining a unified calendar for the household, staff, events, and services.

    • Appointment & Task Tracking – Logging daily duties, vendor visits, and personal engagements.

    • Reminders & Alerts – Setting up automated notifications for upcoming tasks, events, and renewals.

    • Staff Coordination – Ensuring all team members are aligned with the calendar and updated in real time.

    • Client Accessibility – Providing the homeowner or principal with easy access to view or adjust the calendar.

    • Access Control – Monitoring entry/exit points and managing keys or security systems.

    • Surveillance Oversight – Installing and maintaining CCTV or alarm systems for ongoing monitoring.

    • Emergency Preparedness – Creating and implementing fire, medical, and evacuation protocols.

    • Staff & Guest Safety – Ensuring all individuals on the property follow safety guidelines and procedures.

    • Security Staff Coordination – Hiring, training, and supervising guards or security personnel.

    • Routine Inspections – Regular checks to ensure the property is clean, functional, and well-maintained.

    • Maintenance Coordination – Scheduling repairs, landscaping, and general upkeep with trusted vendors.

    • Vendor & Contractor Liaison – Managing service providers and ensuring quality work.

    • Inventory & Asset Management – Tracking household items, supplies, and furnishings.

    • Budgeting & Reporting – Overseeing expenses, managing budgets, and providing detailed updates to owners.

    • Travel Planning – Organizing flights, accommodations, and transportation tailored to client preferences.

    • Itinerary Creation – Preparing detailed schedules including reservations, activities, and important contacts.

    • Visa & Documentation Support – Assisting with visa applications, travel insurance, and necessary paperwork.

    • Coordination with Staff – Ensuring household or personal staff are aligned with travel plans (e.g., packing, pet care, property management during absence).

    • 24/7 Travel Support – Providing real-time updates, changes, and assistance during travel.

    • Personal Appointments – Scheduling medical visits, beauty treatments, or other personal services.

    • Dining & Entertainment Reservations – Booking restaurants, shows, or leisure activities per client preferences.

    • Household Service Appointments – Coordinating visits from cleaners, maintenance workers, or contractors.

    • Calendar Management – Maintaining a well-organized schedule to avoid conflicts or overlaps.

    • Reminders & Follow-ups – Sending timely reminders and confirming appointments as needed.

    • Product & Service Research – Finding the best options for household items, appliances, or luxury services.

    • Vendor & Contractor Vetting – Investigating trusted professionals for renovations, events, or specialty tasks.

    • Education & Program Exploration – Researching schools, tutors, or enrichment programs for children or adults.

    • Property or Investment Research – Gathering details on real estate, furnishings, or art acquisitions.

    • Custom Requests – Handling unique, one-off inquiries (e.g., planning a dream vacation, sourcing rare items).

    • Planning & Scheduling – Organizing private or household events, from small dinners to large gatherings.

    • Vendor Coordination – Booking caterers, decorators, entertainment, and other service providers.

    • Logistics & Setup – Managing the event setup, flow, and timing to ensure a seamless experience.

    • Staff Supervision – Ensuring event staff are properly assigned and managed during the event.

    • Post-Event Clean-up – Overseeing breakdown and restoring the property to order.

  • A beige ceramic vase with a single dried flower inside, placed on a wooden surface with sunlight and shadow in the background.

    "Kristen possesses strong organizational skills and a natural ability to problem-solve in high-pressure situations."

    “Kristen is a valuable asset, consistently demonstrating professionalism, efficiency, and warmth. Above all else, Kristen brought an upbeat, can-do attitude, infusing every task with positivity and a strong commitment to her work.

    Kristen possesses strong organizational skills and a natural ability to problem-solve in high-pressure situations. She managed complex scheduling with ease, coordinated events seamlessly, and oversaw the maintenance of multiple properties, working effectively with property managers to ensure everything ran smoothly. Her creativity truly shone, especially when planning elaborate parties from scratch. Each event was meticulously thought out, imaginative, and well executed.

    In addition to her logistical and managerial skills, Kristen maintained a warm and kind presence in the home. She managed a small household staff with grace and efficiency, ensuring that daily operations were handled smoothly. She also worked closely with a larger family office, demonstrating strong communication skills and a concierge-oriented approach to her work. Whether troubleshooting maintenance and technology issues or finalizing detailed travel itineraries, Kristen consistently went above and beyond, always happy to follow up or assist, even after hours.

    Kristen is a highly capable and resourceful assistant as well as a genuinely kind and thoughtful individual. Her dedication, adaptability, and proactive nature make her an asset in any professional setting. I recommend her for any role she chooses to pursue, confident that she will bring the same enthusiasm and commitment to her next endeavor.” ~ K.S.P

  • A beige ceramic vase with a narrow neck and a rounded body, containing dried branches with small round seed pods, placed on a wooden surface against a plain wall.

    "From the moment Kristen walked in the door, she took care of us all."

    “From the moment Kristen walked in the door, she took care of us all.  She drove the girls to and from school when necessary; did the grocery shopping; prepared meals; did the laundry; and drove me to innumerous medical appointments.  When our nanny was not working, Kristen entertained the girls by painting, cooking, and playing with them.  My husband travels frequently, and Kristen quickly stepped in to take out the trash; clean the kitty litter; water the garden; and help pay the bills and fill out paperwork - from thank you notes to personal medical questionnaires.  

    Besides being responsible, efficient and on-time, Kristen is extremely caring and empathetic.  Kristen came to our family during an extremely emotional time, and her positive attitude and nurturing personality helped us all to heal.  The following two examples show Kristen’s character and sense of duty: (1) Kristen independently researched an alternative therapy on the east coast for me and planned my trip there; (2) While I was on that trip, my younger daughter became seriously ill, and Kristen cared for her and coordinated her medical treatment.  

    I highly recommend Kristen and I think any family would benefit from her services. “ ~ A.R.

  • Two minimalist stoneware vases on a neutral surface against a plain beige background, one with dried flowers and seed pods.

    "From the very beginning of our professional relationship with Kristen, we have been impressed with her very obvious commitment to honesty and integrity."

    "Kristen is responsible for the bookkeeping and accurate financial records of our personal lives, our several businesses, and our family's foundation. She also supervises all of our correspondence, banking, legal matters, and our personal travel arrangements. She has proven to be a superb assistant in all of these roles, which involve considerable complexity and much responsibility. We have come to trust her performance and her judgement completely.

    From the very beginning of our professional relationship with Kristen, we have been impressed with her very obvious commitment to honesty and integrity. She has proven to be very compassionate and has represented our family to outsiders with a gracious and professional manner, which has pleased us no end.” ~ F.M.

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